Privacy policy

Who we are

This website is operated by Ahmedabad Industrial Products, 78/F, Sarvoday Commercial Centre, Near G.P.O., Salapose Road, Relief Road, Gheekanta, Bhadra, Ahmedabad, Gujarat 380001. You can contact us at contact@ekasynergy.com or +91 94448 77783.

What we collect

When you send an enquiry or request a quote, we collect what you enter: your name, company, phone number, email address, delivery location and the details of your requirement.

When you place an order, we also collect billing and shipping details needed to invoice and deliver it. Payments made online are processed by the payment provider; we do not store card details.

Like most websites, our server and analytics tools record technical data such as IP address, browser type and pages visited. We use this to keep the site secure and understand what is useful.

How we use it

To reply to your enquiry, prepare quotes, process and deliver orders, and provide after-sales support.

To send you information you asked for. We do not send marketing messages without your consent, and you can opt out at any time.

To meet legal, tax and accounting requirements, for example GST invoicing.

Sharing

We do not sell your personal data. We share only what is needed with service providers who help us run the business (courier and transport partners, payment gateways, hosting and email providers), and with authorities where the law requires it.

Cookies

The site uses essential cookies (for example to keep a cart or login working) and may use analytics cookies to measure visits. You can block or delete cookies in your browser settings; some features may not work without them.

Retention and your rights

We keep enquiry and order records for as long as needed for the purposes above and to meet legal requirements. You may ask us to access, correct or delete your personal data by writing to us at the email above.

Changes

We may update this policy from time to time. The latest version will always be on this page.

Last updated: 03 November 2026